Privacy Policy
This document provides a full description of how your personal information is collected, used, and kept secure at jita777.
Introduction and Scope
This Privacy Policy ("Policy") applies to all users ("you", "user") of the jita777 platform ("platform", "we", "our"). When you create an account on jita777, log in, or use any service on the platform, you are considered to have accepted the terms of this Policy.
The purpose of this Policy is to inform you with full transparency about what kind of information we collect, why we collect it, how we store it, and when it may be disclosed. Reading our Terms and Conditions will give you a clear understanding of the full terms governing use of the platform.
This Policy applies only to jita777's own domains and applications. Third-party websites or service providers operate under their own separate privacy policies, and we are not responsible for those.
Data Collection
We collect your information through various methods. Details of this information are provided below.
2.1 Information You Provide Directly
Information that you provide yourself includes:
- Full name and date of birth
- Valid mobile number and email address
- National ID card or passport details (for identity verification)
- Payment account details (bKash, Nagad, Rocket, Upay or bank account number)
- Any other information provided at the time of account creation
2.2 Automatically Collected Information
The following information may be collected automatically while you use the platform:
- IP address and device type
- Browser type and operating system
- Login time, session duration, and page navigation data
- Transaction history and gameplay activity
- Information collected through cookies and similar tracking technologies
Important Note: Identity verification (KYC) is mandatory to comply with applicable financial regulations in Bangladesh. After registration, identity must be confirmed before exceeding certain transaction limits. Documents you provide in this process are used solely for identity verification purposes.
Use of Data
We use the collected information for the following purposes:
3.1 Account Management and Service Delivery
- Creating, verifying, and maintaining active accounts
- Processing deposits and withdrawals
- Managing bonuses and promotional offers
- Applying VIP membership and cashback benefits
3.2 Security and Fraud Prevention
- Detecting unauthorized access and suspicious activity
- Preventing attempts to create multiple accounts
- Verifying the authenticity of transactions
3.3 Customer Support and Communication
- Providing assistance via live chat and email
- Sending important account-related notifications
- Informing users about new features or service changes
3.4 Platform Improvement
- Analyzing user experience to improve services
- Identifying and resolving technical issues
- Using data to plan new games and features
jita777 never sells your personal information for commercial purposes or shares it with unrelated third parties. However, in specific circumstances, information may be shared with the following parties:
4.1 Payment Processors
To complete deposits and withdrawals, we share necessary transaction information with approved mobile banking services in Bangladesh (bKash, Nagad, Rocket, Upay) and our banking partners. This information is used solely to complete transactions.
4.2 Game Software Providers
Our partner game studios — including Pragmatic Play, Evolution, PG Soft, JILI, and Spribe — process minimal technical data to operate gameplay. These studios follow their own data protection policies.
4.3 Legal Obligations
If we receive a lawful directive from a competent authority under Bangladeshi law, we are required to provide the necessary information. In such cases, only legally required information will be disclosed.
Commitment: Any information shared with third parties is governed by strict contractual confidentiality terms. They may not use that information for any other purpose without our permission.
jita777 uses cookies and similar technologies to keep the platform running and to improve your browsing experience.
5.1 Types of Cookies
- Essential Cookies: Required to keep login sessions active, ensure security, and operate core functions. Disabling these cookies will prevent the platform from working properly.
- Functional Cookies: Remember your preferred language, game settings, and interface preferences.
- Analytics Cookies: Collect anonymous statistics to understand which parts of the platform are used most.
5.2 Cookie Controls
You can delete cookies or stop accepting new ones from your browser settings. However, disabling essential cookies will make it impossible to log in to your account or complete transactions.
Data Security
Keeping your personal and financial information secure is our highest priority. To this end, we follow multiple technical and organizational measures.
6.1 Encryption
All data transmissions are encrypted using SSL (Secure Sockets Layer) technology. Passwords and payment information are stored using industry-standard encryption algorithms.
6.2 Access Controls
Access to your information is granted only to staff members who require it to perform their responsibilities. All internal access is logged and reviewed regularly.
6.3 User Responsibilities
You are also responsible for the security of your account. Keep your password confidential, do not share it with others, and if you notice any suspicious activity, notify our support team immediately.
Data Retention Period
We retain your information only for as long as necessary or as required by legal obligations.
- Active Accounts: All information is retained while the account remains active.
- Closed or Inactive Accounts: After an account is closed, financial transaction and identity verification records are retained for a specified period in accordance with applicable law.
- Marketing Communications: You will be removed from the list promptly after you unsubscribe.
- Technical Logs: Retained for a limited period for security analysis purposes.
Your Rights
As a jita777 user, you have the following rights regarding your own information:
8.1 Right to Access Your Data
You may submit a written request at any time to find out what information we hold about you. The support team is available in both Bengali and English, 24 hours a day, 7 days a week.
8.2 Right to Correct Your Data
If any of your information is incorrect or incomplete, contact us to have it corrected. Corrections will take effect only after identity verification.
8.3 Right to Delete Your Data
In certain circumstances you may request the deletion of your information. However, some information must be retained for a specified period due to legal obligations.
8.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages, emails, or SMS, you may unsubscribe at any time. This will not affect your ability to use the platform.
Protection of Minors
jita777 strictly prohibits anyone under the age of 21 from creating an account or using the platform. Age is verified at registration and confirmed again during the KYC process.
We do not knowingly collect any information from persons under the age of 21. If we become aware that a minor has created an account, the account and associated information will be immediately closed and deleted. You can find detailed information about age verification and safe gaming in our Responsible Gaming Guidelines.
Policy Changes
jita777 reserves the right to modify or update this Privacy Policy at any time. When a significant change is made, we will:
- Send a notification to your registered email address
- Display a clear notice on the platform
- Update the "Last Updated" date on this page
Continued use of the platform after a change is made will be considered acceptance of the new policy. If you have any questions after a policy change, you can look for answers in our FAQ section.
Contact & Complaints
If you have any questions, feedback, or complaints about this privacy policy, please contact us. Our support team is available in both Bengali and English, 24 hours a day, 7 days a week.
Send any formal privacy-related requests by email. Please clearly include your account number and the subject of your request so we can assist you promptly.